The service was genuinely amazing, starting with

Angel at the privilege club who went above and beyond to ensure we had a wonderful stay. However, the dining options could have been more varied, as we found the specialty restaurants often fully booked or offering limited choices.

I had a great experience with spacious rooms and beautiful grounds. The multiple clean pools provided plenty of relaxation. Dining options were diverse, offering gluten-free selections. Staff were friendly and attentive throughout my stay. I really enjoyed the vibrant atmosphere! 🌞

i had an amazing stay this summer at the resort, which truly exceeded my expectations compared to my last trip to playa del carmen. the pools were stunning, providing plenty of spots to relax and unwind. the staff were attentive and friendly, making my vacation even more enjoyable.

internet connection was inconsistent

The variety of food options was impressive, with standout dishes at Route 66 and La Locanda. The cocktails were expertly crafted, and overall dining experiences were enjoyable. The staff were efficient and accommodating, assisting with my business needs when required. The pools were well-maintained, providing a refreshing environment to unwind after meetings.

Some room cleaning issues and no beach access.

I had a great stay at this resort. The pools offered a chance to relax and the staff was attentive to my needs. I especially liked the live cooking show at one of the restaurants. I made new friends at the bowling alley, which was a fun addition to my vacation. As someone who enjoys vibrant activities, this made my trip very memorable.

I did experience some room cleaning issues and was disappointed with the beach access.

Impressed by the warm service from the staff, particularly Angel, who went above and beyond to ensure our stay was perfect. The various restaurant choices offered superb food, including delightful meat dishes, and the beach facilities were inviting and well-maintained. While the pools were clean, they could have been warmer for a more comfortable swim. Additionally, the beach area was smaller than expected, which limited space for lounging.

I loved the modern architecture and easy access throughout the resort, making it comfortable for seniors. The vibrant gardens and well-maintained pools added to the inviting atmosphere, making it a pleasure to explore the grounds.

Improve dining options and food quality for seniors.

I loved how the outdoor pools were perfect for relaxation, and the spacious room made my stay enjoyable. There were plenty of sun loungers near the beach and a nice spa for some pampering. The only hiccup was the wait for dinner reservations, but overall, it was a fantastic trip! 🌴

Perfect getaway for couples

I went with my wife and we had an unforgettable dinner at Restaurant la Terraza. Max and Valerio treated us like royalty, making our honeymoon dinner truly special.

Yeah, it wasn't cheap, but it was still acceptable.

great service but room for improvement

The service from the staff was exceptional. Angel from the privilege club went above and beyond to ensure we enjoyed our stay. The beach facilities were lovely, offering both comfort and stunning views of the ocean.

However, the room could use some updating as it felt a bit dated.

easy access to beautiful beaches and vibrant local parks

During my stay, I loved that I could easily stroll down to stunning Grand Coral Beach Club, which was just over 2 km away, and I also enjoyed relaxing in nearby parks like Punta Venado Bike Park that offered great views and walking paths, making my weekend explorations so much fun. The spacious Eden Junior Suite I stayed in was really comfortable, perfect for unwinding after a day of adventure.

The swimming pool scene is fantastic, and I loved the live cooking show at La Terraza! The entertainment was top-notch. Also, the bowling alley was a fun surprise.

Felt like a true getaway, no complaints.

It was just a solid selection for a hurried visit in Playa del Carmen with reasonable value. The bar staff were super friendly and made our evenings enjoyable. Just be careful about charges for drinks at the restaurants.